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  • Door, framing and wall system review
  • Structured quote in digital file format
  • Heading structure with line detail and unit cost
  • Application corrections with written qualifiers
  • Non-bid project review
    • Includes all items in this service set for standard products supplied by SPG
  • Bid Qualifications / Alternate Products
    • Code related
    • Application
    • VE
    • ANSI
    • Production schedules
    • QC/Product value scale
  • Application Engineering
    • Global opening operational function(s)
    • Compatibility of all products being applied to all customer door and framing systems.
    • Literal trade compatibility and gap fill
  • Code Compliance
    • ADA, NFPA, IBC, Blast-DOD, TSA, Smoke Evac, Hurricane, etc.
  • Hardware Compatibility Review
    • Scope of work that combines SPG provided items with manufacturers standard products.
  • Specification Writing
    • 084100 specifications written to include hardware in entrance scope.

 

  • Custom Layout Drawing
    • CAD details
    • Installation docs
    • Fabrication Support
  • Wiring Diagrams
    • Non specified
    • ACC interface
      • Architect
      • Security
      • Automation
      • Fire/smoke
  • Submittal Packages
    • Electronic File
    • Shop Drawing Interface
    • Physical Documents
    • Product Data
    • Finish Samples
  • Inventory Usage & Management
    • Detailed history by brand, product category, area and global
  • Production Schedule
    • Order acknowledgements
    • Production scheduling across multiple ship to addresses (ie. Surf/fab&apply)
    • Production tracking for multiple production segments
    • Submittal revisions and take-off for all OP items
    • Production lead times by brand and brand category
  • Customer Product Engineering
    • Area support (Field Sales, Arch Reps, Etc)
    • Including customer standard products NOT sold by SPG but may interfere with SPG
      supplied products.
  • Shop Drawing Review
  • Hardware Training Schools
    • Customer area and Customer channel partners
      • Fabrication
      • Architectural documentation
      • Customer mechanics school
  • Staged Order Shipments
    • Consolidated to reduce operational and receiving costs
  • Technical Support: Field Trouble - Shooting
    • Non sold products
    • Lateral Trade Coordination
    • GC Support
    • Architectural Support (including customer reps)
    • End user support
  • Warranty Issues
    • Addressed directly with the field contacts and coordinated with the areas.

SPG electrical and mechanical engineering are dual role. All tech support and product development efforts are folded into our front-end directives.

  • Product Development
    • Market Gaps
    • Customer Product Gap – Modified Standard Projects
    • New market trends
  • Product Testing (In-house)
    • All products; mechanical and electrical hardware, door and framing systems.
  • Remote Lab Support
    • Impact support / application evaluations
    • Product donation
    • Product installation
    • Test results evaluations

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